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Accepted challenges will be reflected in future versions of the location points shown on the map. Once a Location Challenge is submitted, it will be reviewed by the FCC and either accepted or denied. Correct the geographic placement of your location.Correct the address or other details of your location.You can add a location by clicking on the place on the map where the location should be and then clicking the “Challenge Location” button. The link to correct information on an existing location is to the right of the address on the map.

If your location is missing or inaccurately reflected on the map, you may submit a Location Challenge to correct or add the location.

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Learn how to submit an Availability Challenge.

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If decided in your favor, then the service provider must update its information so that the location is not shown as served by the provider on the FCC’s maps. If a provider disputes a challenge, then the FCC will decide the challenge. If a provider either concedes a challenge or fails to rebut it, the challenged services will no longer show as available for that location on the FCC’s maps. The provider is expected to communicate and work directly with you to resolve any challenges that it does not initially concede. Once a challenge is filed, providers are required to review the challenge and either concede or dispute it. If the information about the internet services available at your home, small business, or other location is incorrect, you can dispute it by clicking on the Availability Challenge link on the right side of the map and submitting the form.Īvailability Challenges can correct the information on the map about the services reported by ISPs as being available.Ĭhallenges can be based on several reasons, including that the provider denied a request for service, demanded excessive connection fees, or failed to schedule an installation within 10 business days of a request. If you think the map is incorrect or incomplete, you can submit a challenge to the FCC to correct it.Ĭhallenging Internet Availability at Your Home or Another Location The map allows you to compare mobile wireless coverage reported by different mobile providers. The coverage areas represent where mobile users can get a connection when outdoors or in a moving vehicle, but not indoors.

The Mobile Broadband Map shows the 3G, 4G, and 5G coverage of each mobile provider for the area displayed.

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When you select a point on the map, you can see which providers report offering broadband service at that location, along with the types of service or technologies and the maximum advertised download and upload speeds they offer.

The Fixed Broadband Map shows the fiber, cable, DSL, satellite, or fixed wireless internet services available at each home or small business on the map.

These points identify buildings or structures – such as a home, apartment building, or small business – where internet services are, or could be, available.

Individual location points appear on the map if you search for a location or as you zoom in.

The map allows you to pan and zoom to find a particular location. If you don’t have an address, you can enter a town name and state, or select “Location” underneath the search bar on the home page.

Find Out What Internet Services Are Available in Your Area

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